Encore Boston Harbor's Revenue Plunge: What the Strike Reveals

Dr. Annelies De Vos · 2026-10-23

When 1,350 workers walked off the job at Encore Boston Harbor, the casino's revenue didn't just dip—it took a 22% nosedive. September 2026 marked the property's worst month in over five years, with gross gaming revenue (GGR) falling to $46.1 million from $59.1 million a year earlier. That's a loss of $13 million in a single month, and it's forcing both the operator and regulators to confront some uncomfortable questions. ### The Numbers Behind the Slump The Massachusetts Gaming Commission reported the figures, and they're stark. Encore's September GGR was the lowest since February 2021, when the pandemic kept casinos shuttered and revenue sat at around $41 million. But this time, it wasn't a global health crisis—it was a labor dispute. The strike, which began in early September, involved table game dealers, slot attendants, and other staff. With picket lines outside and reduced staffing inside, the casino floor operated at a fraction of its usual capacity. Fewer dealers meant fewer tables open, and slower service likely drove some gamblers to competitors like MGM Springfield or Plainridge Park. ### Why a 22% Drop Matters A 22% revenue decline isn't just a number—it's a warning sign. For Wynn Resorts, which owns Encore, the strike is costing millions. But the impact goes beyond one month's balance sheet. Here's what's at stake: - **Worker leverage:** The union now has hard evidence that a strike hurts the bottom line, strengthening its bargaining position. - **Customer loyalty:** Gamblers who tried other casinos during the strike might not come back. - **Regulatory scrutiny:** The Gaming Commission is watching closely, and prolonged labor unrest could affect Encore's license renewal. "This is a textbook case of labor's power in the gaming industry," said one industry analyst. "When workers stop, the money stops." ### What Comes Next? Negotiations resumed in late September, but no deal has been reached. Wynn Resorts has reportedly offered wage increases and better benefits, but the union is holding out for more. Meanwhile, Encore's October numbers will be telling—if the strike continues, the revenue bleed will only get worse. For now, the casino is trying to lure customers back with promotions and events, but the picket lines are a visible reminder of the conflict. As one local put it, "It's hard to enjoy a night out when you see people fighting for their livelihoods outside." The strike at Encore Boston Harbor is more than a local labor dispute—it's a test case for how casinos balance profits with worker rights. And with revenue down 22%, the pressure is on to find a resolution before the damage becomes permanent.